Politique de remboursement

Return & Refund Policy – Forfinesse

All Sales Are Final
At Forfinesse, all sales are final. We do not accept returns or exchanges, and we do not issue refunds, except in the cases described below.

Delivery Issues
We will review your request if:

• your order was never delivered,
• your order arrived damaged, or
• you received the wrong item.

In that case, contact us through the "Contact" button on our website within 14 days of the expected delivery date. Include your order number and, if possible, photos of the issue. Once your claim has been reviewed and approved, we will offer you a replacement or a refund to your original payment method.

Lost or Stolen Packages
Forfinesse is not responsible for packages marked as delivered by the carrier, or for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address before placing your order.

Questions
For any questions about this policy, please contact us through the "Contact" button on our website.