Politique d’expédition
Shipping Policy – Forfinesse
Last updated: 6 octobre 2026
1. Where We Ship From
Our products are shipped from our partner warehouses in China.
2. Order Processing
Orders are processed within 1 to 5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
3. Delivery Times
Once your order has shipped, estimated delivery times are:
| Destination | Estimated delivery time |
|---|---|
| United States | 7 to 20 business days |
| France / Europe | 7 to 20 business days |
| Rest of the world | 10 to 25 business days |
These times are estimates and are not guaranteed. Customs checks, carrier delays or busy periods (holidays, Chinese New Year, sales events) may cause extra delays.
4. Shipping Costs
Shipping costs are calculated and shown at checkout before payment.
5. Order Tracking
When your order ships, you will receive a confirmation email with a tracking number. Tracking information may take a few days to update after shipping.
6. Multiple Packages
If you order several items, they may arrive in separate packages and on different dates.
7. Customs, Duties and Taxes
Customs duties or import taxes may apply in some countries. If they do, they are paid by the customer.
8. Incorrect Address
Please make sure your shipping address is correct and complete. Forfinesse is not responsible for orders delivered to an incorrect address provided by the customer.
9. Lost, Damaged or Late Orders
If your order has not arrived after 30 business days, or if it arrived damaged or contains the wrong item, please contact us through the "Contact" button on our website. Include your order number and photos if possible, and we will find a solution for you.